General Information

Whidbey Island Taxidermy (hereinafter referred to as "the Business") provides taxidermy services for a variety of wildlife specimens. By engaging the Business’s services, customers agree to the following terms and conditions.

Down Payment and Payment Terms

• A 50% non-refundable down payment is required for all projects at the time of drop-off. This deposit secures your place in our work schedule and covers initial materials and labor costs.

• The remaining balance must be paid in full upon completion of the project and before the release of the finished work to the customer.

• All credit and debit card transactions are subject to a 3.5% service fee.

Specimen Drop-Off Requirements

• Customers must provide all relevant tags, hunting licenses, and any necessary permits with their specimen at the time of drop-off. Failure to present these documents will result in a delay or refusal of service.

• The Business is not responsible for verifying the legality of the specimens brought in. It is the customer's responsibility to ensure that all specimens are legally obtained and meet all state and federal regulations.

Project Completion and Pickup

• Customers will be notified when their project is completed. The customer must pick up the completed project within two (2) weeks of notification unless other arrangements have been made in writing.

• Projects not picked up within this two-week period will incur a storage fee of $5 per week, accruing until the project is picked up or other arrangements are made.

Shipping

• Shipping is the sole responsibility of the customer. The Business can assist with shipping arrangements, but all costs, including packing materials and tracking, must be covered by the customer.

• The Business requires tracked shipping for all projects. The Business is not liable for any damage, loss, or delays that occur during shipping.

• We accept projects shipped to us, but they must be picked up in person.

Project Timelines

While the Business strives to complete all projects in a timely manner, completion times can vary based on the complexity of the project and the current workload. The Business does not guarantee specific completion dates but will provide estimates upon request.